Fiona Solitaire is one of the leading jewelry stores in India. It is also the fastest moissanite selling company in Asia. It is also one of India's first online fine jewelry store.
Go to Fiona Solitaires
The client wanted an online platform to sell and showcase their products. In a country like India where people prefer buying jewelry from the store, the main challenge was to identify the target audience and also validate the ROI.
We conducted over 50 interviews. These interviews helped us determine the target audience of the website and gave us a good insight to the the customer requirements. A detailed interview script was created for the interviews. Some of the research findings are listed below.
Conducting interviews helped us get some great insights. Some of which are mentioned below.
Performing card sorts enabled us organize the different categories. It helped us create the primary and secondary categories in the main navigation menu. The participants were asked to perform an open card sort first and then a closed card sort. Organization and categorisation were based on the results of the card sort.
Being an Ecommerce company, the website had more than 200 pages including the individual product pages. To provide the best experience and easy navigation for the users, the sitemap was one of the most essential aspect while designing. It helped us visualize the organisation of the site and how different sections would be linked together. Creating the site map enabled us to provide a seamless navigation flow.
Wireframes were created based on the sketches and iterations to the sketches. These were also tested to see the navigation structure of the website.
The prototypes were tested for usability testing. Changes were made to the prototypes based on the feedback from these tests. The developed website was tested in person and online on Usertesting before being launched.
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